Getting to Know Josh

Welcome to Byrom Audiology! What attracted you to joining the team, and what appealed to you about working for an independent practice?

“Having read the reviews online and seeing the range of treatments on offer, it was immediately clear to me that Byrom Audiology had a great reputation with the local community,” Josh shares. “Having worked in busy NHS departments before, I was excited by the prospect of having the resources to truly meet our patients' needs. Additionally, having adjusted to working as part of a smaller team in my previous role, I was also attracted by the small, tight-knit team dynamic. My first few weeks at Byrom Audiology have shown that my instincts were correct!”

You’ve spent several years working within the NHS. What did you enjoy most about those roles, and what have you brought from that experience to Byrom?

Josh spent many years working in various roles throughout the Sheffield Teaching Hospitals Trust. “I look back on my time working within the NHS very fondly and, while challenging, I take great pride in having met the needs of our patients,” he says. “My colleagues were fantastic people, and being able to work in a team with them really helped develop me professionally and personally. I believe my experiences have given me the attention to detail and empathy I need to really succeed at Byrom Audiology.”

What does your role as Clinical Administrator involve? What might patients expect when they speak to you or meet you at the clinic?

“In effect, I help to do everything behind the scenes to ensure our service stays excellent,” Josh explains. “I hope that I can help keep our service convenient and friendly, and I will always be available at our office for any problem, big or small. We have a brilliant team of clinicians, but if they're ever unavailable, I'll be sure to provide our patients with the support they deserve and answer any questions they may have.”

Life at Byrom Audiology

What have your first impressions of Byrom Audiology been?

“While I still feel like I'm getting to grips with it all, I can say with absolute certainty that the attention to detail from the team at Byrom Audiology has blown me away! The team has such great expertise, and I'm very impressed by how much information they retain for all of our patients.”

What's the most rewarding part of your job?

“Being able to solve a problem for our patients is something that brings me a lot of joy. I get a wide range of questions and queries that bring up fun challenges, so it is incredibly satisfying when I can deal with these quickly. I feel I've already learned so much and know there is a whole lot more to come!”

What would you like patients to know about you, particularly those who might feel a little nervous about making their first appointment?

“I’d like our patients to know that I take all of their concerns very seriously and will always strive to get their issues addressed as soon as possible. I understand that interacting with healthcare providers can be daunting, and my goal is to do whatever I can to make this as easy as possible for our patients.”

A Little More About Josh

Music is clearly a big part of your life! Tell us a little about your involvement in Sheffield's music scene.

Outside of work, Josh is heavily involved in the local creative community. “As a promoter, I am co-founder of events brand 'Amledd'. In this role, I work with friends and others in the local music scene to host events throughout the city. While this year has been quiet by our standards, in 2025 we hosted some of Chicago electronic music's royalty, and we hope to pick up where we left off in 2027! My work as a radio producer mainly involves facilitating others' shows, ensuring everything runs smoothly for them while on air.”

Has joining Byrom made you think differently about hearing and its importance in everyday life?

“In a sense, I feel that working in audiology is perfect for me, as many people who participate in music will be confronted by the realities of exposure to loud noises. I have many friends and past colleagues who have experienced loss of hearing and tinnitus, and being able to help Byrom Audiology patients definitely gives me a sense of purpose, as I'm able to relate to them and their experiences.”

We hear you've developed a bit of a Grand Designs obsession!

“Now that's a tough one! I suppose the ambition of the people on the show is very appealing to watch, and it is very funny whenever their plans and schemes go haywire. I don't have any plans to start 3D printing a castle, but who's to say what the future may hold?”

Finally, tell us something about yourself that might surprise your new colleagues or our patients!

“Growing up in Cardiff, I went through Welsh language education. As a result, I am fluent in the language and take great pride in being able to speak my mother tongue. I also, very stereotypically, was a member of a male voice choir in my younger years, and I do miss singing Welsh hymns!”

Come and Say Hello!

Whether you are popping into our Dore or Thornbury clinic for a routine check-up, picking up supplies, or looking for a friendly ear to answer your questions, Josh will be right there with a warm welcome.

Book your next audiology or hearing aid appointment with us online – or call on 0114 233 1800 - and when you’re here, introduce yourself, and say hi to Josh in person - he looks forward to meeting you!